In this guest article, Brian Shannon, Principal Business Process Management Strategist at Dolphin, and SAP solutions provider, presents the best approaches to overcoming common challenges across the order-to- cash process and maximizing the value of process improvements.
“RPA is always business led, unlike most other technology implementations. So it’s doubly important to shift work to people who have the process knowledge.”
They think globally, continually look to expand their remit, and don’t underestimate the value of their employees
Sometimes Marginal Innovation is as necessary and successful as Disruptive Innovation.
Shared Services models are constantly evolving as innovative opportunities emerge, causing us to re-assess what was. But while we commend these advances, it’s often hard for ideas to be heard. 5 common hurdles to innovation and tips on how to overcome them.