First there was, “Huh, that’s impossible!”. Second, there was, “Wait, what if we do this?”. Third, there was, “Aha, if we combine this way and that way it might just work!”.
“It was this willingness to fail and trying to get things right eventually finally that led us to this very beneficial way of doing business,” Misener said.
These companies share their ideas because it helps them innovate better. It allows others to add to their ideas and make them better.
It’s the senior-level manager’s responsibility to make sure the appointee understands that a new job means different behavior, a different focus, and perhaps the hiring of people equipped with entirely new skills sets.
“RPA is always business led, unlike most other technology implementations. So it’s doubly important to shift work to people who have the process knowledge.”
Without purpose innovation can become aimless and destructive
If your innovation strategy is struggling or failing, consider whether it’s because you’ve locked yourself into a single approach
For support services focused on human resources, the implications for saving time on non value-adding tasks, and exponentially scaling up value-added services, promises to propel HR into a far more valuable partner position.